Tawk Integration Package

Tawk. Integration Package – This is integrated and supplied with Mood and above. it is a free service but Maltix provide some VA support to set up and can do so going forward if the client wants to avoid tech all together.

Tawk integration provides:-

· A Knowledge base: This is where you store and organise all your content in a variety of formats for inclusiveness, and this makes it available for multiple uses such as CRM, future PWA and social media broadcasting. We believe in “Enter once, Use many times” where possible. NB You always have full access to, and control of, your data included, but can use a VA at a small fee, to do that for you if you wish.

· Full AI Integration search and content generation

· Extensive reporting and analytics system

· Chat Service

· Customer Correspondence Ticketing Service

· Direct Contact to Board and Specialists

· Omni channel for sm manasgement

· Lead harvesting system

· Departmental Chat rooms – So that your customers can contact those best able to trouble-shoot – Fast!.